Support Center
Find answers to common questions about Unicam
Getting Started
What is Unicam
Overview of Unicam's features for managing IP security cameras, NVRs, and streams across multiple platforms.
How do I create an account
Step-by-step guide to creating a Unicam account using email, Google, or Apple sign-in options.
Quick Start Guide
Get up and running with Unicam in under 5 minutes — from download to viewing your first camera feed.
What is Unicam PRO
Overview of Unicam PRO subscription features including PTZ control, playback, unlimited devices, and multiple layouts.
Mobile Camera Setup
How to Set Up a Mobile Camera
Step-by-step guide to convert a spare phone into a security camera using Unicam's QR code pairing.
Camera Permissions & Battery Optimization
How to grant camera and microphone permissions and optimize battery life on your mobile camera device.
Motion Detection & Events
How motion detection works on mobile cameras and how event recordings are stored and managed.
AI Analysis Setup
How to configure AI-powered video analysis with natural language prompts for your mobile cameras.
IP Camera Setup
How do I add my IP Camera
Complete guide to adding IP cameras to Unicam using automatic ONVIF discovery or manual RTSP/HTTP setup.
Automatic IP Camera Setup
How to use Unicam's automatic ONVIF discovery to find and add IP cameras on your local network.
Manual IP Camera Setup
Step-by-step guide to manually set up IP cameras using ONVIF protocol or RTSP/HTTP URLs in Unicam.
Troubleshooting Camera Connections
Common solutions for IP camera discovery, authentication, and streaming issues in Unicam.
Hikvision Camera Setup
How to connect Hikvision IP cameras to Unicam using ONVIF discovery.
Dahua Camera Setup
How to connect Dahua IP cameras to Unicam using ONVIF discovery.
Reolink Camera Setup
How to connect Reolink IP cameras to Unicam using ONVIF discovery.
TP-Link Camera Setup
How to connect TP-Link VIGI and Tapo IP cameras to Unicam using ONVIF discovery.
Amcrest Camera Setup
How to connect Amcrest IP cameras to Unicam using ONVIF discovery.
Smart TVs
AppleTV & AndroidTV Getting Started
Setup guide for using Unicam on AppleTV and AndroidTV with QR code login and troubleshooting tips.
Smart TV Navigation & Controls
How to navigate cameras and layouts on Apple TV and Android TV using your remote.
Troubleshooting Smart TV
Solutions for common issues with Unicam on Apple TV and Android TV.
Features & Usage
How do I use layouts
Guide to creating, customizing, and managing camera viewing layouts in the Unicam app.
Pan, Tilt, Zoom & Presets
Guide to using PTZ controls and managing camera presets in Unicam PRO.
Live View Controls & Gestures
How to use pinch-to-zoom, snapshot, audio controls, and other live view features in Unicam.
Events
How to view, filter, and manage motion-triggered event recordings in the Unicam app.
Multi-Device Management
How to manage multiple cameras and viewer devices across your Unicam account.
Network & Advanced
Advanced Options
Guide to setting up remote access to IP cameras using static IPs, DDNS, and port forwarding with Unicam.
Network Requirements & Bandwidth
Recommended network setup and bandwidth requirements for streaming cameras with Unicam.
Security Best Practices
Tips for keeping your Unicam cameras and account secure.